The future of work sits at the intersection of human capability and technology. Platintel helps SME, midmarket, and enterprise businesses get there - through full-service offshoring and AI consulting that delivers measurable results.
Delivery centers in the Philippines, India, and Indonesia. Australian-based leadership. No lock-in contracts.
Skilled local talent costs more and takes longer to find. AI and automation sit unused because no one has built the use case for them. And the gap between businesses that get this right and those that don't is widening fast.
Platintel sits at the intersection of both problems - building global teams across back office, contact center, customer experience, and digital operations, while helping you identify exactly where AI can make those teams more effective.
Our customers typically save up to 70% per team member compared with hiring locally.
Platintel builds intelligent global teams for SME, midmarket, and enterprise businesses - combining full-service offshoring with AI consulting. Our delivery centers span the Philippines, India and Indonesia, covering back office, contact center, customer experience and digital operations. Our AI consulting team identifies automation opportunities, builds the case for change, and maps a clear path to ROI.
When you partner with Platintel, you're not just building an offshore team - you're getting the facilities, security, and systems that make global teams actually work.
A job title or position description over email is all we need. No commitment required at this stage. We advertise the role and go searching.
We shortlist the best candidates and you confirm your preferred candidate. Sign a simple agreement: flat monthly fee, 60-day notice period, invoiced monthly on 28-day terms.
Generally 2–6 weeks from brief to first day on the job.
On Day 1 we run a 90-minute company induction covering Platintel policies, procedures, and health & safety — on your behalf.
We hand over to you for role-specific training. Need help with that too? We can train staff on your behalf, free of charge.
Once onboarded, our local team leads to monitor performance, track attendance, and run regular reviews — so your offshore tech team stays on standard.
As first-time outsourcers, we were initially cautious about building an offshore team. Platintel made the process straightforward, helped us find exceptional people and has become a genuine partner in our growth. The team members we've brought on are now critical parts of our day-to-day operations and have allowed us to scale far more effectively than we could have otherwise.
Platintel has become a valued extension of the Circl team, consistently providing reliable, responsive, and high-quality administrative support. Their professionalism, attention to detail, and commitment to our success have helped us improve efficiency and scale our operations with confidence.
We have partnered with Platintel for more than three years, their team has always been responsive, professional, and easy to work with. The quality of staff they provide is excellent, and their support has played a key role in helping us successfully build and expand our team. We value the relationship we have built with the Platintel team.
I am very impressed by the professionalism and efficiency of the team. The candidates they present are well-rounded and experienced. I would highly recommend them to anyone looking at building an offshore team.
Platintel continues to be an invaluable partner in our customer support operations. Their comprehensive end-to-end management—spanning call centre staff, claims processing, and billing—has transformed our business efficiency. Since establishing our offshore team with Platinel we've not only achieved cost savings but have also seen improvements in service quality and operational scalability. Their professional team seamlessly integrates with our processes, delivering consistent results that exceed our expectations
Platintel has become a trusted extension of our team at Safety Champion. Their professionalism, responsiveness and genuine care for both their clients and candidates have helped us build a high-performing offshore team with confidence. From recruitment through to ongoing people support, they consistently make the process seamless. We highly value our partnership and look forward to continuing to grow together.
Building a global team is step one. Making that team as productive as possible is step two. Platintel's AI consulting practice helps SME and midmarket businesses identify where automation creates real value, build the internal case for change, and implement solutions with measurable outcomes.
Available as a standalone engagement or as part of a broader offshoring program - so your global team and your technology work together from the start.
Tell us what you need and we'll come back within one business day with a shortlist and a pricing guide.
