Offshore Outsourcing for IT Companies & Managed Service Providers

Pre-vetted IT support specialists, cloud administrators, cybersecurity analysts, DevOps engineers and more - ready in weeks. Fully managed, ISO 9001 certified, and built around the tools and standards your IT environment demands.

IT Outsourcing
At a Glance
IT Outsourcing
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IT support, cloud, DevOps and cybersecurity talent from $2,500 AUD/month
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Hubs in Philippines, India & Indonesia - strong India depth for senior tech roles
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ISO 9001 certified - enterprise-grade quality
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Up and running in 2 - 6 weeks

IT Outsourcing

Rafael D

IT companies and managed service providers need skilled technical talent - fast. Whether you're scaling a helpdesk, building out a security operations function or adding DevOps capacity to keep pace with client demand, local hiring is slow and expensive.

India is one of the world's pre-eminent technology outsourcing destinations, with unmatched depth in engineering, cloud infrastructure, cybersecurity and enterprise IT. The Philippines adds strong English proficiency and a large experienced helpdesk and IT support workforce. Indonesia contributes scale across cloud admin and data roles.

Platintel gives you fast, managed access to pre-vetted IT talent across all three markets - screened for the platforms and certifications your clients require, ISO 9001 certified, and fully managed from day one.

Why IT Companies Outsource With Platintel

India depth for technical roles

India's engineering and enterprise IT talent pool is unmatched globally. For senior DevOps, cloud and cybersecurity roles, we tap into one of the deepest specialist pools available to Australian businesses.

Cost efficiency

Save 60%+ per hire compared to local recruitment - with all HR, payroll and management included in your flat monthly rate.

Speed to hire

Most clients have a shortlisted candidate within 5 business days and a fully onboarded team member within 2 - 6 weeks.

No lock-in

60-day notice period. No long-term contracts, no upfront costs, no recruitment surcharges.

ISO 9001 certified

Enterprise-grade quality management - so you can trust the standard of every hire.

Fully managed

We handle HR, payroll, compliance, performance monitoring and reporting. You focus on delivering for your clients.
60%+
Average cost saving vs local hires
2 - 6
weeks Time to onboard
500+
IT & tech talent pool
94%
Client retention rate
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Support, Cloud, DevOps & More

Offshore IT Roles

From technical support to Dev, QA and AI Engineers, we cover the full IT support and operations function.
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How to Hire Offshore IT Talent in 6 Simple Steps

No lock-in, no upfront costs, no surprises. Here is how it works: 
Get Pricing

Send us a brief

A job title or position description over email is all we need. No commitment required at this stage. We advertise the role and go searching.


Pick your person

We shortlist the best candidates and you confirm your preferred candidate. Sign a simple agreement: flat monthly fee, 60-day notice period, invoiced monthly on 28-day terms.


Get a start date

Generally 2–6 weeks from brief to first day on the job.


Company induction

On Day 1 we run a 90-minute company induction covering Platintel policies, procedures, and health & safety — on your behalf.


Hand over to you for training

We hand over to you for role-specific training. Need help with that too? We can train staff on your behalf, free of charge.


Ongoing monitoring and performance reviews

Once onboarded, our local team leads to monitor performance, track attendance, and run regular reviews — so your offshore tech team stays on standard.

What Our Clients Say

Testimonials

As first-time outsourcers, we were initially cautious about building an offshore team. Platintel made the process straightforward, helped us find exceptional people and has become a genuine partner in our growth. The team members we've brought on are now critical parts of our day-to-day operations and have allowed us to scale far more effectively than we could have otherwise.

Lexi Touch • Chief Operating Officer at Mastering the Markets
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Testimonials

Platintel has become a valued extension of the Circl team, consistently providing reliable, responsive, and high-quality administrative support. Their professionalism, attention to detail, and commitment to our success have helped us improve efficiency and scale our operations with confidence.

Aaron Aitken • Founder and CEO at Circl Group
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Testimonials

We have partnered with Platintel for more than three years, their team has always been responsive, professional, and easy to work with. The quality of staff they provide is excellent, and their support has played a key role in helping us successfully build and expand our team. We value the relationship we have built with the Platintel team.

Clint Hewish • Founder at Concept Estimating
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Testimonials

I am very impressed by the professionalism and efficiency of the team. The candidates they present are well-rounded and experienced. I would highly recommend them to anyone looking at building an offshore team.

Anthony Powell • Software Engineer Manager at BraveGen
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Testimonials

Platintel continues to be an invaluable partner in our customer support operations. Their comprehensive end-to-end management—spanning call centre staff, claims processing, and billing—has transformed our business efficiency. Since establishing our offshore team with Platinel we've not only achieved cost savings but have also seen improvements in service quality and operational scalability. Their professional team seamlessly integrates with our processes, delivering consistent results that exceed our expectations

MIke Woolley • Founder at Woolley Appliance Services
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Testimonials

Platintel has become a trusted extension of our team at Safety Champion. Their professionalism, responsiveness and genuine care for both their clients and candidates have helped us build a high-performing offshore team with confidence. From recruitment through to ongoing people support, they consistently make the process seamless. We highly value our partnership and look forward to continuing to grow together.

Megan Drysdale • Head of People at Safety Champion Software
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SkinKandy Scales for ASX Listing and 100+ Store Expansion with Platintel.

SkinKandy Scales for ASX Listing and 100+ Store Expansion with Platintel.

"We needed a partner who could handle the complexity of our growth - across finance, IT and creative - and integrate seamlessly with the team we already had."

Trusted by Intelligent Businesses Across the Globe
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Frequently Asked Questions About IT Outsourcing

Can IT companies and MSPs outsource helpdesk and support roles?

Yes - IT support and helpdesk is one of the most common use cases we support. Our IT support specialists are screened for experience in Jira Service Desk, Zendesk, Freshservice and ConnectWise, and for the resolution standards MSP clients expect.

Why does Platintel recommend India for senior IT roles?

India has the world's largest pool of IT engineers and technology professionals, with exceptional depth in cloud, DevOps, cybersecurity and enterprise software. For senior or specialist roles, India typically offers the strongest shortlist within the fastest timeline.

What IT roles can Platintel fill?

We support IT support specialists, cloud administrators, DevOps engineers, cybersecurity analysts, data and BI analysts, QA/test engineers, frontend and backend developers, and ERP/CRM support specialists. Contact us if your role isn't listed.

How does Platintel handle security requirements for IT clients?

All offshore staff operate on company-managed, encrypted devices with VPN enforcement. Platintel is ISO 9001 certified and maintains strict operational controls. We're happy to discuss your specific security requirements before you commit.

How quickly can we onboard an IT team member?

Most clients receive a shortlisted candidate within 5 business days and have their new team member fully onboarded within 2 - 6 weeks.
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Ready to Build Your IT Team?

Tell us what you need and we'll come back within one business day with a shortlist and a pricing guide.

Start Building Your Team Today
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Send us a message

Contact Form

We just need a few details — pop them in here and we will get in touch very soon, usually within a few hours.

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