About Us

Built to Help Businesses Work Smarter, Wherever Their Team Is

Platintel is an ISO 9001-certified offshoring and AI consulting provider. We help SME, midmarket, and enterprise businesses build dedicated offshore teams across the Philippines, India, and Indonesia - and identify where AI and automation can make those teams more effective.
Founded in 2019. Australian-owned and managed. Delivery centers in the Philippines, India, and Indonesia. One straightforward model.
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Ratih P

What is Platintel?

Platintel is an Australian-owned ISO 9001-certified offshoring and AI consulting company. Founded in 2019, we build dedicated offshore teams for SME, midmarket, and enterprise businesses across back office, contact center, customer experience, and digital operations. Our delivery centers are in the Philippines, India, and Indonesia. We also provide AI consulting to help businesses identify automation opportunities and map a clear path to ROI.

Australian-owned Offshore Staffing, Built from the Ground Up

Platintel was founded in 2019 with a straightforward goal: give Australian and US businesses easy, transparent access to offshore talent. No lock-in contracts. No upfront costs. Just skilled, dedicated team members integrated directly into your business.

What started in Indonesia has grown into a three-hub operation - spanning the Philippines, India, and Indonesia - supporting businesses from owner-operated SMEs through to multinationals and listed companies across a wide range of functions and industries.

The Philippines, India, and Indonesia each offer distinct talent advantages - English-language proficiency, deep technical capability, and significant cost efficiency - which is why we've built our delivery network across all three. In most cases, our customers save up to 70% per team member compared with hiring locally.

In 2026, we expanded our offering to include AI consulting - because the future of work isn't just about where your team is located, it's about how intelligently they work. Platintel now helps businesses identify where AI and automation can make their offshore and onshore teams more effective, with a clear path to ROI.

Platintel
Peace of Mind
agent
24/7 client support
building
Modern, Secure Delivery Centers
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ISO 9001-certified
gear
Redundant high-speed internet
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Vision

A world where every business - regardless of size or location - has access to intelligent, high-performing global teams and technology to make them even more effective.

Mission

To help SME, Midmarket, and Enterprise businesses build dedicated offshore teams and harness AI and automation - delivering real productivity gains, measurable ROI, and a genuine competitive advantage.

Values

Integrity. We act with transparency in everything we do - with our clients, our team members, and our partners.

People first. We invest in our offshore teams because their success is our clients' success. Above market remuneration, private healthcare, career development, and a reward and recognition program are standard. 

Social responsibility. We believe in paying it forward. The impact our teams have on their families, communities, and local economies matters to us.

Continuous improvement. ISO 9001 isn't a badge - it's how we operate. Every process, every engagement, every team is held to a documented quality standard. 

How Platintel Delivers Offshore Teams That Actually Work

Seamless Onboarding
Customer Experience Is Our Priority
Modern, Secure Delivery Centers

Seamless Onboarding

Outsourcing can feel daunting - but it doesn't have to be. You'll work directly with our Australian-based leadership team throughout the entire process, from initial discovery through to managing recruitment. If the role you're offshoring doesn't have documented workflows yet, we can help with that too - at no extra cost.

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Customer Experience Is Our Priority

Every delivery center has dedicated team leads, site leads, and HR staff available 24/7. Your offshore team is monitored in real time using HR management software linked to our payroll. We connect remuneration to on-the-job performance through a reward and recognition program - which means motivated team members and a better experience for your business.

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Modern, Secure Delivery Centers

Our Delivery Centers are equipped with biometric access, static and roving security, CCTV, redundant internet, and back-up generators. All team members are provided with brand new IT equipment. Offices are bright, modern, and built for productivity - including medical-grade air purifiers.

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operate 24/7

Our Delivery Centers

Platintel operates three delivery centers across the Philippines, India, and Indonesia. Every site is built to the same standard - modern fit-out, biometric access, redundant internet, back-up power, and brand-new IT equipment for every team member.
Manila - Philippines · Pune - India · Jakarta - Indonesia · Coming Soon - USA
PH
The Philippines
Flagship Office
Manila
building
Building
Asian Star, Filinvest City
Floor
Floor

14th floor · 1,000+ sqm
Airport
Airport

25 minutes from NAIA
Security
Security

Grade A · PEZA · Certified biometrics · armed security
Manila Office
ID
Indonesia
Open now
Jakarta
building
Building
Tower C, South Quarter
Floor
Floor

10th floor
Airport
Airport

35 minutes from CGK
Security
Security

Grade A · biometrics · CCTV
Jakarta Office
IN
India
Open Now
Pune
building
Building
World Trade Center EON Free Zone
Airport
Airport

30 minutes from PNQ
Security
Security

Grade A · biometrics · CCTV
India Office
USA
The United States of America
Open Now
Coming soon
Platintel
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Ready to Build Your Intelligent Global Team?

Whether you need an offshore team, an AI consulting engagement, or both - we'd love to hear about your business.

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