Most SME and midmarket businesses know AI can make them more efficient. Few know where to start - or which tools will actually deliver results for their specific operations.
Platintel's AI consulting practice cuts through the noise. We assess your business, identify where off-the-shelf AI tools can drive real value, build a prioritized roadmap, and help you make the case for change internally. No jargon. No shelf-ware. A clear path to ROI.


Businesses spend time and money on AI tools that never get used, pilots that never scale, and strategies that sit in a document while day-to-day operations carry on unchanged. The problem usually isn't the technology - it's the absence of a clear business case, a realistic implementation plan, and the internal buy-in to make the change stick.
Whether you're an SME, or a midmarket business - a failed AI project wastes budget, erodes internal confidence, and sets the business back. The stakes are too high to get it wrong.
Platintel's AI consulting practice is built for SME, and midmarket businesses. We don't start with a technology ‘wish list’. We start with your biggest operational bottlenecks, your team's current capability, and your tolerance for change - then identify where AI can produce the biggest return on investment, the fastest.
We're technology-agnostic. We have no vendor relationships that influence our recommendations - we recommend what's genuinely best for your business, not what's easiest to sell. Our primary focus is on enabling AI with off-the-shelf tools that deploy in weeks, not months. Where standard tools genuinely can't solve the problem, we design and build bespoke solutions.

Find where AI and automation create real value in your business - before you spend a dollar on tools. We map your operations, data, systems, and team capability to surface the highest-impact opportunities.

Deploy practical, off-the-shelf AI solutions that integrate with how your business actually works. We build the roadmap, select the tools, and deliver the business case to get internal sign-off.

Build the internal capability and measurement framework to keep improving as AI evolves. We define success metrics upfront and track ROI at every stage - so the value is visible, and the momentum continues.
AI strategy consulting helps SME and midmarket businesses identify where artificial intelligence and automation can improve their operations, reduce costs, and create competitive advantage - and builds a clear, prioritized roadmap to get there. Platintel focuses on practical, off-the-shelf AI solutions that can be deployed quickly, with bespoke builds available where standard tools fall short.
We're available to support implementation, review progress, and adapt the roadmap as your business evolves. See our AI Implementation & Integration service for full execution support.

Our primary approach is enabling AI with off-the-shelf tools - proven, enterprise-grade platforms that can be configured and deployed quickly, at a fraction of the cost of building from scratch. For most SME and midmarket businesses, this delivers the fastest time to value.
Where standard tools genuinely can't solve your problem - because your workflows are too specific, your data too complex, or your integration requirements too unique - we design and build bespoke AI solutions tailored precisely to your operations.
Fixed fee - contact us for pricing.
Structured assessment of your operations, data, systems, and team
Prioritized AI opportunity map with ROI estimates
Recommended off-the-shelf tools for your top 3 use cases
Executive summary for internal sign-off
Delivered in 2–3 weeks
Fixed fee - contact us for pricing.
Everything in AI Readiness Assessment
Full opportunity mapping across all business functions
Business case documentation for each priority use case
Phased implementation roadmap with timelines and success metrics
Tool selection and vendor evaluation
Delivered in 4–6 weeks
Hourly rate - contact us for pricing.
Monthly strategic review and roadmap evolution
Implementation oversight and issue resolution
Access to Platintel AI consulting team as needed
Quarterly ROI and progress reporting
Hour-based/day-rate optional: available on demand.
Platintel offers fixed-fee engagements starting with an AI Readiness Assessment, through to a full AI Strategy & Roadmap, and ongoing advisory retainers. Pricing depends on the scope and complexity of your business. Book a free consultation and we'll give you a clear picture of what's involved with no obligation.
We work with SME and midmarket businesses in Australia and the US. Our methodologies are designed to scale - from owner-operated businesses building their first AI use case through to large teams rolling out AI across multiple functions and geographies. >
Off-the-shelf AI tools are our primary recommendations as they deploy faster, cost less, and carry lower risk for most businesses. Where your requirements genuinely can't be met by standard platforms, we design and build bespoke solutions. We'll always tell you honestly which approach is right for your situation.
An AI Readiness Assessment typically takes 2-3 weeks. A full AI Strategy & Roadmap engagement runs 4-6 weeks. Ongoing advisory retainers start immediately after the strategy phase.
We assess and recommend from the leading off-the-shelf AI platforms - including Microsoft Copilot, Google Workspace AI, Salesforce Einstein, HubSpot AI, and automation tools such as Make, n8n, and Zapier. Our recommendations are always based on your specific requirements, not vendor relationships.
Not at all. Our AI consulting and outsourcing services operate independently, so there's no obligation to do both. Whether you're looking for strategic AI guidance, hands-on implementation support, or simply want to explore what's possible - we're happy to help, no offshore team is required.
Platintel's AI consulting is designed to work in parallel with your offshore team. We identify where AI can make your offshore and onshore teams more effective - reducing manual work, improving quality, and increasing throughput. The result is a more productive global team, not a smaller one.

Tell us what you need and we'll come back within one business day with a shortlist and a pricing guide.